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ECO Certified Operators Celebrate Success at National Tourism Awards

ECO Certified Operators Celebrate Success at National Tourism Awards

We are delighted to share that Ecotourism Australia-certified operators have won 17 awards across 10 categories from 40 finalists at the 2024 Qantas Australia Tourism Awards in Adelaide last Friday – our highest number of winners yet!

Our operators achieved seven Gold, five Silver and five Bronze across 10 categories, showing the breadth of certified businesses across Australia.

Most notably, Balloon Aloft Australia (Sustainable Tourism Certified) and Peppers Silo Hotel (Sustainable Tourism Certified) each won Gold in two categories, with Balloon Aloft winning the Adventure Tourism and Accessible Tourism categories, and Peppers Silo Hotel winning Business Event Venues and 4-4.5 Star Deluxe Accommodation.

The Ecotourism category was well represented by our ECO Certified operators — congratulations to The Big Duck Tours for winning Silver and Busselton Jetty on their Bronze!

In the Major Tour and Transport Operators and Adventure Tourism categories, our operators dominated – taking out all three awards, demonstrating how sustainability practices are relevant across many different sectors of our industry.

Finally, huge congratulations go to the BIG4 Adventure Whitsunday Resort (ECO Certified) who won Gold in the Caravan and Holiday Parks Category and earned a place in the prestigious Hall of Fame for winning gold three consecutive years – a phenomenal achievement!

See the full list of winners and finalists below:

 

Major Tourist Attractions

  • Monarto Safari Park (SA) – Finalist

Tourist Attractions

  • Bundaberg Rum Visitor Experience (QLD) – Finalist

Ecotourism

  • The Big Duck Boat Tours (SA) – Silver
  • Busselton Jetty (WA) – Bronze
  • Aquila Eco Retreat (TAS) – Finalist
  • Kestrel Nest EcoHut at Highfield Farm & Woodland (NSW) – Finalist
  • Lady Elliot Island Eco Resort (QLD) – Finalist
  • Larapinta Trail, World Expeditions | Australian Walking Holidays (NT) – Finalist

Cultural Tourism

  • Adelaide Zoo (SA) – Finalist
  • Bungle Bungle Guided Tours (WA) – Finalist
  • Currumbin Wildlife Sanctuary (QLD) – Finalist

Aboriginal and Torres Strait Islander Tourism Experiences

  • Wintjiri Wiru – Ayers Rock Resort (NT) – Silver
  • Zoos Victoria – Healesville Sanctuary (VIC) – Finalist

Business Event Venues

  • Peppers Silo Hotel (TAS) – Gold
  • Pullman Bunker Bay (WA) – Finalist
  • Tamborine Mountain Glades (QLD) – Finalist

Major Tour & Transport Operators

  • HeliSpirit (WA) – Gold
  • Pennicott Wilderness Journeys (TAS) – Silver
  • Ocean Rafting (QLD) – Bronze
  • AAT Kings (NT) – Finalist

Tour & Transport Operators

  • Fun Over 50 Holidays – Immersive Tours and Adventures (QLD) – Gold
  • Spirit of the Coorong (SA) – Silver
  • Margaret River Discovery Co (WA) – Finalist

Adventure Tourism

  • Balloon Aloft Australia (NSW) – Gold
  • Bendleby Ranges (SA) – Silver
  • Aquascene Magnetic Island (QLD) – Bronze
  • Larapinta Trail, World Expeditions | Australian Walking Holidays (NT) – Finalist

Tourism Restaurants & Catering Services

  • Nitmiluk Tours and Cicada Lodge (NT) – Finalist

Tourism Wineries, Distilleries & Breweries

  • Bundaberg Rum Visitor Experience (QLD) – Finalist

Caravan & Holiday Parks

  • BIG4 Adventure Whitsunday Resort (QLD) – Gold & Hall of Fame for winning gold 3 consecutive years in this category

Unique Accommodation

  • All Seasons Houseboats (VIC) – Finalist

3-3.5 Star Accommodation

  • Great Keppel Island Hideaway (QLD) – Finalist
  • ibis Adelaide (SA) – Finalist

4-4.5 Star Deluxe Accommodation

  • Peppers Silo Hotel (TAS) – Gold
  • Novotel Cairns Oasis Resort (QLD) – Bronze

5 Star Luxury Accommodation

  • Pullman Bunker Bay (WA) – Bronze

Excellence in Accessible Tourism

  • Balloon Aloft Australia (NSW) – Gold
  • BIG4 Adventure Whitsunday Resort (QLD) – Finalist
  • Busselton Jetty (WA) – Finalist
Barrington Coast Achieves Sustainability Milestone with ECO Destination Certification

Barrington Coast Achieves Sustainability Milestone with ECO Destination Certification

MidCoast Council is proud to announce that the Barrington Coast region has achieved ECO Destination Certification through Ecotourism Australia, highlighting their dedication to protecting their environment.

Located on the lower mid-north coast of New South Wales, three hours north of Sydney, the Barrington Coast is a haven for nature lovers and home to incredible landscapes such as the World Heritage-listed Gondwana Rainforests of the Barrington Tops and the Ramsar Convention designated wetland of international importance the Myall lakes.

This milestone makes the Barrington Coast the fifth destination in New South Wales and the 13th in Australia to receive this distinguished recognition.

“We’re incredibly excited to welcome the Barrington Coast region as our newest certified ECO Destination,” said Ecotourism Australia CEO, Ms. Elissa Keenan.

“Led by the wonderful team at MidCoast Council, this achievement highlights the region’s commitment to adhering to global best practice sustainable tourism. Alongside achieving ECO Destination Certification, the region has actively supported local operators to achieve business certification or to complete our pre-certification benchmarking tool, the Strive 4 Sustainability Scorecard,” Ms Keenan said.

Support for the certification program was also provided from WWF-Australia’s Australian Wildlife and Nature Recovery Fund. Following the Black Summer bushfires, WWF-Australia partnered with Ecotourism Australia to help 11 bushfire-affected regions build back better through ecotourism.

“Our ECO Destination Certification with Ecotourism Australia highlights our continued commitment and progress towards a more sustainable tourism industry, while creating more attractive experiences for locals and visitors,” said Mayor Claire Pontin.

MidCoast Council has implemented a wide range of sustainability initiatives including developing a Climate Action Strategy to achieve Net Zero targets by 2040, installing over 200kW of solar panels across 10 public buildings, holding water resilience workshops, and replacing printed visitor information booklets with QR codes that link to interactive online guides.

Destination NSW Acting CEO Karen Jones said: “Destination NSW congratulates Barrington Coast on achieving ECO Destination Certification—an achievement that reflects the region’s deep commitment to sustainability across environmental, cultural, and socio-economic dimensions.

“By embracing global best practices, Barrington Coast is not only protecting its extraordinary natural landscapes but also strengthening local businesses’ role in sustainable tourism.

“This milestone reinforces the region’s position as a premier destination for nature-based experiences in NSW, and Destination NSW is proud to support its ongoing efforts to safeguard these assets for future generations.”

ECO Destination Certification at the Ecotourism level assesses a region on more than 90 criteria across eight sections including Destination Management, Environment and Climate, Culture and Tradition, and Social Wellbeing. By achieving ECO Destination Certification, the Barrington Coast joins a growing network of certified destinations in New South Wales – Bellingen Shire, the Blue Mountains, Central Coast and Coffs Harbour. Through Ecotourism Australia’s partnership with Green Destinations, Barrington Coast is also now part of a distinguished group of 160 certified destinations globally.

Ecotourism Australia’s Stakeholder Engagement Manager, Myv Costelloe, is in Taree today to award Barrington Coast with their official certificate and present to key stakeholders.

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Media event details:
Date: Wednesday 12 February 2025
Time: 5:00 pm – 7:00 pm
Location: First Steps Count, 4 Myall Avenue Taree

Ecotourism Australia Media Contact: Myv Costelloe, Stakeholder Engagement Manager, e: myv@ecotourism.org.au, ph: 07 3256 6777

To see all the latest news: News & Blog | Ecotourism Australia

Find out more about the Barrington Coast on the Green Travel Guide.

Scenic Rim region achieves globally-recognised ECO Destination Certification

Scenic Rim region achieves globally-recognised ECO Destination Certification

The Scenic Rim region has proudly announced its achievement of ECO Destination Certification with Ecotourism Australia, underscoring its strong commitment to sustainable tourism.

As the first destination to achieve certification in 2025, the Scenic Rim becomes the sixth in Queensland and the 12th in Australia to earn this prestigious recognition.

Located an hour from Brisbane and the Gold Coast, the Scenic Rim is celebrated for its UNESCO World Heritage Gondwana rainforests, dramatic landscapes and six National Parks. Visitors can immerse themselves in nature, savour award-winning local produce, and experience the region’s warm hospitality.

Ecotourism Australia CEO Ms Elissa Keenan congratulated Scenic Rim for achieving ECO Destination Certification.

“As a hub for ecotourism, the Scenic Rim is home to iconic pioneers like Binna Burra Lodge, O’Reilly’s Rainforest Retreat, Mount Barney Lodge, and Araucaria Ecotours, alongside a further nine Ecotourism Australia-certified businesses offering exceptional sustainable experiences for eco-conscious travellers.

“We are immensely proud of the Scenic Rim’s commitment to promoting responsible travel and showcasing the region’s breathtaking natural beauty and biodiversity.

“This certification underscores the Scenic Rim’s dedication to implementing sustainable tourism strategies aligned with global best-practice standards. By fostering high-quality nature-based experiences and advancing sustainable destination management, the region strengthens its position as a leader in responsible tourism,” Ms Keenan said.

Scenic Rim Mayor Tom Sharp said, “Tourism is one of the Scenic Rim’s most valuable industries. Achieving ECO Destination Certification reinforces our commitment to sustainable practices, creating better places for locals and visitors alike. This recognition inspires deeper appreciation and responsibility for preserving our extraordinary landscapes.”

This significant milestone was led by Scenic Rim Regional Council in collaboration with local tourism operators and stakeholders. The certification process was made possible through support from the Queensland Government and WWF-Australia.

The Queensland Government through the Department of Environment, Tourism, Science and Innovation (formerly the Department of Tourism and Sport) provided grant funding in 2023-2024 for regions across the state to undertake or complete ECO Destination Certification.

Support for the program was also provided from WWF-Australia’s Australian Wildlife and Nature Recovery Fund. Following the Black Summer bushfires, WWF-Australia partnered with Ecotourism Australia to help 11 bushfire-affected regions build back better through ecotourism.

“This achievement would not have been possible without the strong partnership between Council and Ecotourism Australia, as well as essential funding support from both the Queensland Government and WWF Australia,” Mayor Sharp said.

This certification aligns with the Queensland Government’s ambition to become a global leader in ecotourism. Certification will help the Scenic Rim leverage the growth in demand for nature-based tourism, foster job creation, and enhance community services and facilities – including leveraging the tourism opportunities of the 2032 Olympic and Paralympic Games.

ECO Destination Certification at the Ecotourism level assesses a region on more than 90 criteria across eight sections including Destination Management, Environment and Climate, Culture and Tradition, and Social Wellbeing. By achieving ECO Destination Certification, the Scenic Rim joins a global network of more than 160 destinations in 60 countries through Ecotourism Australia’s partnership with Green Destinations.

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Ecotourism Australia Media Contact: Myv Costelloe, Stakeholder Engagement Manager, e: myv@ecotourism.org.au, ph: 07 3256 6777

To see all the latest news: News & Blog | Ecotourism Australia

Scenic Rim Regional Council media contact: Jennifer Stockman, Principal Specialist Communication and Marketing,
e:
Jennifer.St@scenicrim.qld.gov.au, ph: 0400 031 285

Walking Lightly: A Greener Path with Life’s an Adventure

Walking Lightly: A Greener Path with Life’s an Adventure

Life’s an Adventure is an Australian walking tour company that exemplifies ecotourism excellence.

Renowned for their pack-free walking experiences, they provide unforgettable journeys through some of Australia’s most breathtaking landscapes. Guests can immerse themselves in nature while enjoying locally sourced cuisine, fine wines, and carefully curated accommodations, creating the perfect blend of adventure and comfort.

As an Ecotourism Australia Certified Operator and Green Travel Leader, Life’s an Adventure has proudly maintained their ECO certification for over a decade. The company embodies responsible travel through their conservation efforts, community collaboration, and climate advocacy, and integrate eco-friendly practices across their tours, fostering sustainability through innovative initiatives.

One standout initiative is the Conservation Custodians program, which invites guests to actively participate in preserving the natural and cultural heritage of the regions they explore. This program offers a hands-on approach to conservation, engaging participants in activities like habitat restoration and biodiversity research, creating a meaningful connection to the environment.

Developed in collaboration with land managers, Traditional Owners, scientists, and other experts, the program delivers meaningful environmental benefits while enriching the guest experience. Guides provide valuable insights into the ecosystems and cultural significance of each area, helping participants see the impact of their contributions.

In 2024, the program debuted its first major project in Tasmania’s Tarkine region in collaboration with the Bookend Trust and NatureTrackers. Guests can participate in the Claws on the Line program dedicated to monitoring and protecting endangered freshwater crayfish species. They record data through the iNaturalist platform supporting vital research aimed at protecting these remarkable creatures and their habitats.

Blue freshwater crayfish Philosophers Falls Walk Waratah Tasmania

Blue Freshwater Crayfish

“This program addresses the growing demand for travel experiences that give back to the environment,” says Company Director Mark Norek. “It’s a testament to why we’ve held Ecotourism Australia’s ECO Certification since 2011.”

Life’s an Adventure’s unwavering dedication to sustainability has positioned the company as a leader in responsible travel. Through its Conservation Custodians program, community initiatives, and advocacy for climate action, the company inspires travellers and stakeholders to embrace ecotourism as a force for positive change.

You can discover more about Life’s an Adventure on the Green Travel Guide.

Why Sustainability Should Be Your Top Priority in 2025

Why Sustainability Should Be Your Top Priority in 2025

As we enter 2025, it is evident that sustainability isn’t just a buzzword – it’s a business essential.

With 75% of global travellers saying they want to travel more sustainably over the next 12 months (Booking.com 2024 Sustainable Travel report), it’s clear that responsible travel is here to stay. Is your tourism business prepared to meet this growing demand? If not, now is the perfect time to act.

Inspired by our Certified operators, here are five impactful steps you can take to make your business more sustainable in the coming year, improve your reputation, and attract more eco-friendly travellers.

1) Reduce your environmental impact: Adopt energy-efficient technologies, reduce waste, and minimise water usage to lessen your environmental impact. For example, Crystal Creek Meadows (Advanced Ecotourism and ROC Certified, Green Travel Leader) in Kangaroo Valley, NSW utilises solar panels, waste management systems, and water irrigation, while also implementing regeneration programs to enhance wildlife habitats and gardens.

2) Support Local Communities: Partner with local suppliers and engage in initiatives that give back to the community. For instance, YHA Adelaide Central (Sustainable Tourism Certified) organises “Feel Good Fridays,” where pancakes are served for a gold coin donation, with all proceeds supporting the Hutt Street Centre to aid Adelaide’s homeless community fostering a sense of social responsibility.

3) Collaborate with First Nations Communities: Connect with First Nations people in your area to respectfully integrate their cultural heritage and stories into your offerings. Take inspiration from Ayers Rock Resort (Advanced Ecotourism and ROC Certified), where responsible tourism is deeply rooted in maintaining respectful relationships with the Anangu people and their land. By working closely with Traditional Owners, the Resort has created meaningful initiatives such as Wintjiri Wiru, a drone, laser, and light show that shares a chapter of the ancestral Mala story. They also support Indigenous education, health, employment, and tourism initiatives, demonstrating how respectful collaboration can preserve cultural heritage.

4) Offer Eco-Friendly Experiences Design activities that promote nature appreciation, and minimal environmental disruption to attract eco-conscious travellers. For instance, Moonlit Sanctuary Wildlife Conservation Park (Ecotourism Certified and Green Travel Leader) in Victoria offers tours that educate visitors about endangered species and sustainable practices, encouraging responsible tourism while minimising environmental impact.

5) Educate Guests on Responsible Tourism: Share your sustainability practices with guests through clear communication. Include information about eco-friendly initiatives in your marketing materials throughout the customer journey as well as on-site. Highlight key actions like waste reduction, water conservation, and community engagement, showing visitors how they can contribute to sustainability during their stay. Wildlife Adventures Melbourne (Advanced Ecotourism and Climate Action Certified) has a fantastic sustainability section on their website. Check it out for inspiration.

As sustainability becomes a top priority for travellers in 2025, is your business ready to meet the growing demand? Join the movement by becoming certified with Ecotourism Australia. It’s a proven way to enhance your sustainability efforts and attract eco-conscious travellers.

Reach out today at eco@tourismaustralia.org.au or call 07 3256 6777 to start your certification journey and set your business up for success in the year ahead.

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