by Ecotourism Australia | Apr 19, 2024 | Article
The Townsville region has met globally recognised sustainability standards to achieve ECO Destination Certification at the Nature Tourism level with Ecotourism Australia.
Townsville is the third destination in Queensland and the ninth in Australia to become an ECO Destination, solidifying the region as a leader in sustainable ecotourism.
It was funded to achieve the certification under the Queensland Government’s Eco-certified Tourism Destination Program which provided grants to councils and regional and local tourism organisations to support attainment of the high level ECO Destination Certification.
Situated at the doorstep of two World Heritage Areas, the Great Barrier Reef and the Wet Tropics, Townsville is a hub for iconic nature-based tourism experiences. The region boasts an incredible percentage of protected natural areas with 82 percent of its surface area managed to foster thriving natural values. Townsville region is also home to the popular tourist destination, Magnetic Island, and the internationally important Bowling Green Bay Ramsar Wetland.
“Ecotourism Australia is pleased to award ECO Destination Certification to the Townsville region,” said Ecotourism Australia Head of Destinations and Member Services, Ms Alyssa Sanders.
“Being adjacent to such remarkable environmentally and culturally significant natural wonders, it is important for, and indeed a responsibility of, the local tourism industry and all who visit and reside in Townsville to adhere to strong sustainability principles.
“Townsville’s ECO Destination Certification not only inspires tourism businesses to implement responsible practices and achieve formal recognition, it also helps communicate expectations to tourists, and enhances visitor and community engagement with local sustainability initiatives.”
The region is committed to boosting the sustainability of its tourism product and eight local businesses are Certified through Ecotourism Australia’s globally recognised business programs. One of Townsville’s top attractions, Billabong Sanctuary, holds Advanced Ecotourism Certification and is part of Ecotourism Australia’s Hall of Fame for more than 20 years of continuous ECO Certification. Additionally, Townsville City Council operates the Advanced Ecotourism Certified Eco Catchment Tours, providing educational and interactive tours to enhance the local community’s connection to the area’s diverse land- and coastal-scapes.
The Certification application was led by Townsville City Council with collaboration from key stakeholders including Townsville Enterprise Limited, Queensland Parks and Wildlife Service and the Great Barrier Reef Marine Park Authority.
The Council’s commitment to their community in achieving a sustainability-driven future for tourism has been clear throughout the application process.
Townsville Mayor Troy Thompson said he was proud to see the region achieve ECO Destination recognition from Ecotourism Australia.
“Council is incredibly proud to have worked with Ecotourism Australia, Townsville Enterprise and our other key stakeholders to secure ECO Destination Certification for our city,” Cr Thompson said.
“As a Council we are continuously working to enhance our existing tourism offerings and creating new landmark tourism destinations, capitalising on our city’s position between the rainforest, wetlands and the Great Barrier Reef.
“We are thrilled to have achieved ECO Destination Certification and are looking forward to seeing how tourism and hospitality businesses across Townsville go the extra mile to showcase our city well into the future.”
Townsville Enterprise Limited Director of Visitor Economy and Marketing, Lisa Woolfe, congratulates Townsville City Council on the collaborative approach to securing this globally recognised sustainability certification for the city.
“With more than 76% of people wanting to travel sustainability, today’s announcement demonstrates Townsville’s credibility on a global scale to meet current and future visitor demand.”
“Townsville Enterprise is proud to have built our region’s destination brand “Townsville North Queensland – Up for Unexpected” to not only drivesustainable visitor growth but has also provided a strong foundation of research that supported the accreditation process.”
“We acknowledge the significant efforts from our eight Ecotourism certified operators who have heralded this title for a number of years, and continue to pave the way for the rest of our tourism industry.”
“Our region has always been at the forefront of sustainable industries, eco-tourism along with our strengths and potential in renewable energy, positions Townsville North Queensland as Australia’s most liveable green city.”
Queensland is transitioning towards a sustainable visitor economy, with a vision to be recognised as a global leader in sustainability and ecotourism.
Tourism and Events Queensland CEO, Patricia O’Callaghan said that this is a major milestone reached for the region and Queensland.
“Congratulations to the Townsville region on this wonderful achievement.
“The region is a nature-based tourism hub with two World Heritage Areas, the Great Barrier Reef and the Wet Tropics as it’s backyard.
“This is the third destination in Queensland to become ECO Certified and it’s a testament to the dedication of the region to increase their formal sustainability credentials.
“Queensland is proud to have the most ECO Certified tourism businesses in Australia, which underscores our industry’s dedication to environmentally responsible management of our stunning natural resources, while also providing visitors from across the globe the opportunity to immerse themselves in the beauty of Queensland.”
Townsville City Council was a recipient of the Queensland Government Department of Tourism and Sport’s Eco-Certified Tourism Destination Grant in 2022 to expand their destination sustainability certification.
Member for Townsville Scott Stewart said this certification helped bring even more eyes to the great tourism experiences in the region like Magnetic Island.
“The Queensland Government is working to position Queensland and our tourism destinations as leaders in sustainable tourism.
“It is great to see Townsville has achieved ECO Destination Certification under the program which provided up to $150 000 to eligible applicants to achieve certification.
“In line with Towards Tourism 2032 this program will help our tourism destinations meet a growing demand from tourists for the places they visit to prioritise low impact travel, a high quality nature based experiences and an ongoing commitment to sustainability.”
ECO Destination Certification at Nature Tourism level assesses 81 criteria centred on the four pillars of sustainability: sustainable management, environmental, socio-economic and cultural. The Certification is adapted from the Green Destinations standard, which is recognised by the Global Sustainable Tourism Council. By becoming an ECO Destination, Townsville joins a network of more than 200 international destinations promoting sustainable management, responsible tourism, and positive socio-economic, environmental and cultural impacts.
Ecotourism Australia’s Head of Destinations, Alyssa Sanders, is in Townsville today at the ECO Destination Certification Announcement event to award Townsville City Council with their official certificate and present to key stakeholders.
Learn more about ECO Destination Townsville on the Green Travel Guide: https://www.greentravelguide.org/destination/townsville
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Media Contact:
Ecotourism Australia: Georgie Snare, Communications and Events Officer, (e): georgie@ecotourism.org.au (ph): 07 3256 6777
Townsville City Council: Danaella Wivell, Senior Media Officer – Community Engagement, (e): danaella.wivell@townsville.qld.gov.au (ph): 07 4417 5108 (m): 0409 264 974
by Ecotourism Australia | Apr 10, 2024 | Article
The Bellingen Shire has received recognition for its commitment to global sustainability standards announcing they have been awarded Ecotourism Australia’s prestigious ECO Destination Certification.
The region joins an elite cohort of eight Australian destinations dedicated to sustainable tourism and is the fourth in New South Wales to achieve this significant feat. Through Ecotourism Australia’s certification partner Green Destinations, Bellingen Shire is also recognised in a global network of more than 200 leading sustainable destinations.
The Shire is renowned for its stunning coastal scapes, dramatic waterfalls and World Heritage-listed rainforest scenery with State Forests and National Park covering more than half of the local government area, making it a haven for ecotourism and nature-based tourism activities.
Following the 2019/20 Summer Bushfires, the destination joined the certification program with support from the World Wide Fund for Nature-Australia’s (WWF) Australian Wildlife and Nature Recovery Fund. With its adherence to sustainability principles, this latest ECO Destination continues to help the region build back better through ecotourism.
“We congratulate Bellingen Shire on their achievement of ECO Destination Certification. This is a significant milestone on the region’s sustainability journey, and a recognition of their commitment to sustainable tourism practices,” said Ecotourism Australia CEO, Elissa Keenan.
“Maximising positive benefits for the community and nature through sustainable tourism experiences is a core objective of our ECO Destination Certification and we look forward to ongoing partnership with Bellingen Shire as they support their own industry to adopt sustainable tourism practices and Certification.”
The Certification application was led by the Bellingen Shire Council with collaboration and support from a variety of stakeholders including Gumbaynggirr representatives, National Parks and Forestry, business chambers and the local community throughout the application process.
“Today marks a significant milestone – this certification formally acknowledges our strong, well-managed commitment to sustainability and high-quality nature-based tourism,” said Bellingen Shire Mayor Cr Stephen Allan.
“Council and our community are proudly focussed on sustainable tourism that benefits businesses, locals and visitors alike. This is about us asking our visitors to join us in protecting our natural treasures and honouring our cultural heritage.
“We look forward to continuing the partnership with Ecotourism Australia and working with our local business community as they adopt their own sustainable tourism practices. We’re all on a continuous learning journey together.”
Meeting 90 criteria to achieve the globally recognised certification at the Ecotourism level, assures travellers that the destination is genuinely committed to holistic sustainability and providing high-quality nature-based and sustainable tourism experiences within the region.
“We’re pleased to see the Bellingen community placing such a strong focus on tourism experiences that are good for people and nature,” said Darren Grover, WWF-Australia’s Acting Chief Conservation Officer.
“We know there are a growing number of travellers who are hungry for nature-based tourism experiences, so we must ensure this industry is made as sustainable and nature positive as possible.”
“Bellingen Shire’s achievement of ECO Destination Certification is a fantastic accomplishment,” said Destination NSW CEO Steve Cox.
“This prestigious recognition showcases their commitment to sustainable practices and positions them as a leader in ecotourism. With the addition of Bellingen Shire, NSW now has four ECO certified destinations to help meet the growing demand for sustainable travel experiences and is well-positioned to attract visitors seeking an authentic and eco-friendly adventure.”
The ECO Destination Certification supports nature-based tourism destinations to improve their holistic sustainability planning and development against the four pillars of sustainability: environmental, socio-economic, cultural and sustainable management, as well as encourage local business engagement in ecotourism and sustainability. 11 Bellingen Shire tourism businesses are currently undergoing the pre-certification benchmarking program Strive 4 Sustainability Scorecard to measure and improve their current sustainability practices.
Ecotourism Australia CEO Elissa Keenan is attending the official launch event in the Bellingen region today to present the Shire’s Certification certificate and offer her congratulations.
The ECO Destination Certification was developed by Ecotourism Australia using the international Green Destinations standard, which is recognised by the Global Sustainable Tourism Council. The Certification assesses a region across the four pillars of sustainability and the destination must pass an on-site audit conducted by a third party auditor before Certification can be granted.
Discover Australia’s latest ECO Destination, Bellingen Shire: https://greentravelguide.org/destination/bellingen-shire
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Media Contact:
Ecotourism Australia: Georgie Snare, Communications and Events Officer, (e): georgie@ecotourism.org.au (ph): 07 3256 6777
Bellingen Shire Council: Gemma Steller, Communications & Engagement Lead, (e): gsteller@bellingen.nsw.gov.au (ph): 6655 7300
by Ecotourism Australia | Mar 18, 2024 | Article, Media Release
The Qantas Australian Tourism Awards has recognised 11 Ecotourism Australia Certified operators across five states with 13 awards for their commitment to tourism excellence in 2023.
Of the 28 Certified finalists at the national awards, four won gold, eight were awarded silver and one claimed bronze across 10 categories, such as Ecotourism, Major Tour and Transport Operators and Hosted Accommodation.
If certified operators were a state, they would have come runners-up for the highest number of winners behind only Queensland with 14 awards.

Ocean Rafting
Image: Ocean Rafting’s Nathan Fleming, Jan Claxton and Peter Claxton with their gold award.
Advanced Ecotourism Certified Fun Over 50 Holidays in Queensland took out gold in the prestigious Ecotourism category, followed by Sydney by Kayak achieving silver.
For the first time, Sustainable Tourism Certified operators were recognised at the national awards with Bundaberg Rum Distillery Visitor Experience awarded silver in the Tourist Attractions category.
“We are proud to see 11 Certified operators achieve the top accolade in the Australian tourism industry,” said Ecotourism Australia CEO Elissa Keenan.
“Our Certified operators continue to deliver the highest-quality experiences while leading the nation in best practice sustainable tourism. As their state’s and now Australia’s leading businesses of 2023, we look forward to watching their impact grow and inspire greater tourism sustainability.
“Congratulations to all Ecotourism Australia certified operators that were nominated and to those that placed on Friday night’s tourism awards.”
Winners are below:
Gold
Fun Over 50 Holidays – Ecotourism
Pennicott Wilderness Journeys – Major Tour and Transport Operators
Ocean Rafting – Adventure Tourism
BIG4 Adventure Whitsunday Resort – Caravan & Holiday Parks
Silver
Currumbin Wildlife Sanctuary – Major Tourist Attractions
Bundaberg Rum Distillery Visitor Experience – Tourist Attractions
Sydney by Kayak – Ecotourism
Fun Over 50 Holidays – Cultural Tourism
Ocean Rafting – Major Tour and Transport Operators
Bendleby Ranges – Adventure Tourism
Narrows Escape Rainforest Retreat – Hosted Accommodation
Tree Chalets – Self-contained Accommodation
Bronze
Magnums Accommodation Airlie Beach – 3-3.5 Star Accommodation
by Ecotourism Australia | Mar 15, 2024 | Article, Media Release
28 Ecotourism Australia Certified operators are set to shine at the 2023 Qantas Australian Tourism Awards tonight at the gala award ceremony in Darwin.
26 ECO Certified and 2 Sustainable Tourism Certified businesses are finalists for 31 awards across 16 diverse categories including Major Tourist Attractions, Ecotourism, Major Tour and Transport Operators and Adventure Tourism. Notably, Ocean Rafting, Fun Over 50 Holidays and Big 4 Adventure Whitsundays Resort are finalists across multiple award categories.
Each finalist has won gold in their respective state tourism awards late last year and are now striving to take out the top acclamation in the country.
Ecotourism Australia CEO, Ms Elissa Keenan, stated, “Tourism businesses certified at world’s best practice sustainability standards continue to demonstrate they are among the highest-quality experiences in Australia and it is commendable to see them recognised at the national level.
“Significantly, 2023 is the first time Sustainable Tourism Certified businesses are recognised at the national level since the launch of the program in 2022 enabling operators that meet global sustainability standards to excel in new categories such as business events.
“We congratulate each nominated business on their finalist achievement and wish our certified operators the best of luck for the night.”
Finalists are below:
1. Major Tourist Attractions
Currumbin Wildlife Sanctuary QLD
Monarto Safari Park SA
2. Tourist Attractions
Bundaberg Rum Distillery Visitor Experience QLD
Willie Creek Pearl Farm WA
5. Ecotourism
Sydney by Kayak NSW
Trek Larapinta NT
Fun Over 50 Holidays – Immersive Tours and Adventures QLD
The Big Duck Boat Tours SA
Tasmanian Walking Company TAS
Parks Victoria – Grampians Peaks Trail VIC
Live Ningaloo WA
6. Cultural Tourism
Fun Over 50 Holidays – Immersive Tours and Adventures QLD
7. Aboriginal & Torres Strait Island Tourism Experience
Giingan Gumbaynggirr Cultural Experience NSW
Wintjiri Wiru NT
10. Business Event Venues
Sofitel Brisbane Central QLD
11. Major Tour & Transport Operators
Moonshadow-TQC Cruises NSW
AAT Kings NT
Ocean Rafting QLD
Pennicott Wilderness Journeys TAS
12. Tour & Transport Operators
Vision Walks – Eco Tours NSW
13. Adventure Tourism
World Expeditions | Australian Walking Holidays NT
Ocean Rafting QLD
Bendleby Ranges SA
15. Tourism Restaurants & Catering Services
Nitmiluk Tours and Cicada Lodge NT
Sea World Cruises QLD
17. Caravan & Holiday Parks
BIG4 Adventure Whitsunday Resort QLD
18. Hosted Accommodation
Narrows Escape Rainforest Retreat QLD
19. Unique Accommodation
Diamond Waters Treehouse Retreat NSW
20. Self Contained Accommodation
Tree Chalets WA
21. 3-3.5 Star Accommodation
Magnums Accommodation Airlie Beach QLD
26. Excellence in Accessible Tourism
BIG4 Adventure Whitsunday Resort QLD
by Ecotourism Australia | Mar 8, 2024 | Media Release
The Central Coast in New South Wales has won First Place in the global Green Destinations Story Awards at the world’s leading travel trade show ITB Berlin on Wednesday 6 March.
The annual awards are presented to the most inspiring sustainable tourism initiatives submitted across six categories, with the Central Coast receiving the top accolade in the Destination Management category today.
The NSW Central Coast was the only Australian certified ECO Destination recognised on the international stage at ITB Berlin 2024. By winning this competition, the Central Coast has been confirmed as one of the regions leading the way for sustainable tourism on a global scale.
The 2024 Green Destinations Story Awards official ceremony showcased a diverse range of good practice stories from tourism destinations around the world.
Central Coast Council’s Chief Executive Officer, David Farmer said this incredible recognition on the international stage represents the undeniable progress we have made growing our ecotourism destination since 2021.
“Taking home this award is testament not only to Council’s ability to lead tourism management for the region, but to the commitment from our local industry who are taking up the mantle and leading with sustainability in their tourism offerings,” Mr Farmer said.
Central Coast Council’s winning Sustainability Story submission focused on the region’s commitment to building an ecotourism community known as ‘Eco Advocates’.
Central Coast’s winning Good Practice Story under the Destination Management category, titled ‘A Destination of Eco Advocates with Whales, Alpacas and Wheels’ received high praise from the judges.
Chief Executive of Ecotourism Australia, Elissa Keenan congratulated Central Coast Council for taking out first place at the world’s most prestigious sustainable destination awards ceremony.
“The Council has worked tirelessly over many years to achieve ongoing global best-practice sustainable destination standards and support their local tourism industry on their own sustainability journey with Ecotourism Australia’s Certifications and Programs. Their winning story is a testament to the whole region’s commitment to sustainability and is an inspirational model for other Australian and international destinations to grow sustainability from the ground up,” Ms Keenan said.
Central Coast Administrator Rik Hart said the win is a real testament to Council’s support and investment in the tourism sector on the Central Coast.
“Our investment is being reflected in visitor numbers – for the year ending June 2023 in comparison to June 2022, total domestic visitor numbers have increased by 52.3% with 5,946,000 domestic visitors to the Central Coast.
“Council’s destination marketing and management initiatives have also resulted in winning accolades and major awards over the last few years, including this current global win, but equally significantly, Council’s support has also helped grow local business, economic growth and jobs in the sector.
“I want to congratulate everyone involved in helping achieve this outstanding global award,” Mr Hart said.
The Central Coast has been a consistent finalist in the Top 100 Sustainability Stories competition for the last three years, recognising the region’s ongoing commitment to sustainable destination management best practice led by Central Coast Council, in partnership with the local tourism industry.
The Central Coast became Australia’s third certified ECO Destination in 2022, as part of a commitment to grow sustainable tourism practices in destination management and promote world-class nature-based experiences.
END
About ITB Berlin
ITB Berlin 2024 takes place from Tuesday, five to Thursday, 7 March. Since 1966, ITB Berlin has been the World’s Leading Travel Trade Show. As in previous years, the internationally acclaimed ITB Berlin Convention will take place parallel with the show as a live event on the Berlin Exhibition Grounds. Under the heading ‘Pioneer the Transition in Travel & Tourism Together’, leading speakers from business, science and politics will discuss the industry’s current and future challenges on four stages with a total of 17 themed tracks and more than 24,000 attendees.
About the Green Destinations Top 100 Stories
The Green Destinations Top 100 Stories is an annual competition that collects and celebrates initiatives from Destinations globally, inspiring responsible tourism leadership.
The Green Destinations Top 100 Stories has run annually since 2014, celebrating and promoting 100 destinations as inspiring examples for other destinations, tour operators and visitors. Good Practice Stories selected to the annual Top 100 list combines good practice elements with the power of storytelling.
Participating destinations also have to self-report on the Green Destinations Core Criteria, showing their compliance with the basics of sustainability performance, which provides a unique opportunity for a first step towards sustainability recognition.
Every year, Green Destinations’ jury of experts select the most excellent stories from the Top 100 list to be nominated for the Green Destinations Story Awards, celebrated by ITB Berlin.
Visit the Central Coast’s dedicated destination website to find out more.