Arthurs Seat Eagle

Nov 29, 2023 | Case Study

Arthurs Seat Eagle
Gondola lift
Boonwurrrung and Bunurong peoples of the Kulin Nation Country/ Arthurs Seat, Victoria

The team at Arthurs Seat Eagle, which offers brilliant views of Arthurs Seat in Victoria, was connecting with members of the Victorian tourism industry when they noticed more and more discussion about sustainability.

“After attending relevant industry summits, we got a sense there is a movement towards consumers seeing sustainable travel options,” stated Chief Operating Officer, Genna Monaghan. “It wasn’t until we heard Simon Napthine share his journey to complete the Strive 4 Sustainability Scorecard for the Sovereign Hill Museum Association that we realised that a lot of the practices and procedures we already do would contribute to being a sustainable business.”

Arthurs Seat Eagle decided to investigate the Strive 4 Sustainability Scorecard to learn more about sustainability and how they could implement it in their business.

“I think every business wants to be more sustainable, yet we don’t really understand how at a micro level, all that is involved to ‘be sustainable’. It’s an interesting phase where I’m sure if we all wrote down what we thought sustainability meant it would all come out with very different ideas,” said Genna.

They discovered the Scorecard was a great tool to equip them with a better understanding of what sustainability can look like beyond the big-ticket items, like renewable energy, while also recognising what they were already doing well.

“The Scorecard ties together all our processes and highlights how we contribute to sustainable business practices. It adds depth to what we do and helps us value the work we were already doing in a positive light.”

Sustainability is more than just protecting the environment and Arthurs Seat Eagle are a big advocate for supporting local initiatives. In addition to their sustainable business practices and environmental efforts, they are dedicated to employing locally, showcasing regional produce and products in their retail store, and supporting local charities such as the Mornington Peninsula Koala Conservation to plant koala habitat along the gondola cable line.

Since completing the quick and simple Scorecard assessment, Arthurs Seat Eagle have been able to identify their next steps for improvement in the sustainability space. They found the Scorecard helped their decision-making process when considering new suppliers and have since created sustainability metrics for their supply chain.

“We developed a supplier scorecard and assessed our current and potential suppliers based on price, quality & sustainability metrics. The supplier scorecard helps us quantify the suppler relationship based on the metrics we value and allows us greater depth of understanding about how strongly aligned the relationship is.”

The team at Arthurs Seat Eagle now look forward to the day where sustainability isn’t just a buzzword or just coming to the attention of businesses but is the new industry norm.

“Hopefully it is only a matter of time before the novelty of sustainability transforms into the part and parcel of everyday business and life. In setting realistic goals and taking incremental steps businesses can avoid greenwashing the idea of sustainability. Time spent in breaking down how each step will contribute to doing ‘business for good’ will lead businesses, valuing the sustainability journey, I think, on the right track,” stated Genna.

Want the best views of Arthurs Seat in Victoria? Arthurs Seat Eagle on Boonwurrrung and Bunurong Country takes its guests 314 meters above sea level in one of their bright blue gondolas. Discover more about this iconic attraction in the Mornington Peninsula here: https://aseagle.com.au/

Arthurs Seat Eagle completed their Strive 4 Sustainability Scorecard on 30 June 2023 and is a snapshot of their current sustainability practices. The scorecard is not a certification and is valid for 12 months upon completion.

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